AustralianSuper on protecting its members’ super entitlements

Here’s what AustralianSuper is doing to help make sure its members are paid their super, at the right time.

AustralianSuper has measures in place to serve members’ best interests, helping create a level playing field for employers.

Working with unions
AustralianSuper encourages stakeholder unions to work with the Fund on solutions if they have concerns about the payment of members’ super. This may include assisting AustralianSuper members to follow up on missed payments.

Educating employers
AustralianSuper supports employers with a range of education materials, helping them stay up-to-date with super changes. Information and support are available online and by phone.

Larger employers with more than 200 employees can also receive personalised support via a Business Partnership Manager.

Reminding employers about super payment deadlines
AustralianSuper sends regular communications to registered employers on a quarterly basis to reminder employers when payments are due, including information on how to make payments, tips on super administration, tax deductions for super payments made on time and also penalties for non-payment.

Employers previously subject to legal proceedings, or those who’ve agreed to a payment plan, will receive an SMS reminder before the end of each quarter to remind them to make payment.

The AustralianSuper arrears program
AustralianSuper’s arrears program is designed so the Fund can follow up on late super payments by monitoring non-payment and part-payment of super of employers registered with AustralianSuper. Registered employers who aren’t meeting their super obligations are contacted and AustralianSuper works together towards a resolution, with most employers responding positively.

Visit the AustralianSuper Unions page to understand what they’re doing to further help protect members’ super entitlements.

This information may be general financial advice which doesn’t take into account your personal objectives, financial situation or needs. Before making a decision about AustralianSuper, you should think about your financial requirements and refer to the relevant Product Disclosure Statement available at australiansuper.com/pds or by calling 1300 300 273. A Target Market Determination (TMD) is a document that outlines the target market a product has been designed for. Find the TMDs at australiansuper.com/tmd.

Sponsored by AustralianSuper Pty Ltd, ABN 94 006 457 987, AFSL 233788, Trustee of AustralianSuper ABN 65 714 394 898